JUSTIN CAMPO
Declassified Brief
Customer-focused technology professional with 10+ years across IT support, client relationship management, network administration, and regulated operations — who has since become a self-taught AI systems architect. Built and operated an independent technology business with 80%+ client retention by pairing technical problem-solving with calm, plain-language communication. Now directs a fleet of AI agents to design and ship production software, blockchain systems, and games. Equal parts operator and builder — trusted with the wrench and the blueprint.
Selected Impact
Core Competencies
Customer Success
Technical Support
Business & Marketing
Operations
Mission History
- Architected and shipped a full AI-automation SaaS — public website plus a FastAPI backend with auth, Stripe payments, role-based admin, and a webmaster command center.
- Pioneered a governed multi-agent workflow, directing Claude, ChatGPT/Codex, Gemini, and Grok as a coordinated engineering team under strict safety rules.
- Designed a multi-brand ecosystem and monetization strategy from scratch — product, pricing, and go-to-market.
- Built and operated an independent technology services business — IT troubleshooting, malware removal, hardware repair, and data recovery.
- Maintained 80%+ average client retention through consistent quality, trusted guidance, and clear follow-up.
- Turned frustrated users into repeat clients via fast problem ownership and practical education; implemented CRM practices to track needs and history.
- Supported high-volume peak-season logistics with accurate, efficient package processing under strict time constraints.
- Sustained productivity and reliability while collaborating to hit daily throughput targets.
- Streamlined SOP processing and serialization at 100% compliance with pharmaceutical regulatory standards.
- Authored training documentation that cut new-hire onboarding time by 20% and improved document workflow efficiency by 15%.
- Led training and supervision of 10+ new hires, supporting a reliable, high-performing overnight team.
- Organized and stocked under tight deadlines to keep departments ready for opening and daily demand.
- Troubleshot routers, servers, and desktops for 50+ clients, resolving 90% of issues within 24 hours.
- Configured and deployed Dell desktops for Temple University Dental (100+ users); built Google Drive backup docs that cut recovery time 25%.
- Managed billing/collections via QuickBooks, recovering 95% of overdue accounts.
Phase II — The Ascension
Declassified record of systems designed and shipped in roughly six months — as architect and orchestrator of an AI engineering fleet.
UnlockedMagick SaaS
AI-automation platform: marketing site + FastAPI backend with auth, Stripe checkout, admin roles, and a webmaster command center.
Multi-Agent Fleet
Directs Claude, ChatGPT/Codex, Gemini & Grok as one governed dev team — PR-only, no secrets, human approval at every gate.
Token Suite
Minted a family of Solana tokens and built a done-for-you custom token-creation service with encrypted local key custody.
Two Roblox Titles
Designed and coded co-op survival games in Lua — procedural maps, enemy AI, economies, and teamwork systems.
Golden Streaming
Built a Windows desktop streaming-automation app (Electron + OBS control) with encrypted local credential storage.
Golden Ecosystem
UnlockedMagick · Universal Intelligence Agency · UnlockedSpirit · Golden God Gaming — a unified multi-brand identity.