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Legal

Refund Policy

Last updated: August 15, 2026 · Effective immediately
Short version. Subscriptions: cancel anytime; access runs to the end of the paid period. No refunds unless an Admin role overwrites that decision on your account. One-time digital downloads, custom token mints, and completed token purchases are non-refundable once delivered. If something technical fails on our side, contact support first — we fix it or an Admin may refund the failed delivery. We store real data safely; these rails are not free. One account per person.

1. Subscriptions — YouTube Automation Plans

UnlockedMagick does not currently offer a free trial. All YouTube automation plans are billed upfront on a recurring basis. You may cancel at any time from Dashboard → Plan & Billing. Cancellation stops future renewals; it does not generate a refund for the current billing period, because we begin incurring real API, voiceover, footage, and infrastructure costs the moment your subscription activates.

Plan Price Cancellation Current Period Refund
Belonging $19.99 / mo Anytime No — unless an Admin overwrites
Creator $49.99 / mo Anytime No — unless an Admin overwrites
Starter $49.99 / mo Anytime No — unless an Admin overwrites
Pro $99 / mo Anytime No — unless an Admin overwrites
Empire $199 / mo Anytime No — unless an Admin overwrites
Platinum $499 / mo Anytime No — unless an Admin overwrites

2. One-Time Digital Downloads (Guides, Playbooks, Bundles)

PDF guides, blueprint bundles, and other digital downloads are non-refundable once the download link is delivered. Because the file is usable the moment you receive it, we cannot reclaim the product. If the download link fails, does not load, or arrives corrupted, contact support within 14 days for a replacement or refund.

3. Custom Token Minting

Custom Solana token mint orders are non-refundable once the token has been minted to the Solana mainnet, because the transaction, mint authority, and metadata upload cost real on-chain and storage fees that cannot be recovered. If a mint fails before on-chain confirmation due to a technical error on our side, we will either re-mint at no additional cost or refund the mint fee, at your option.

4. Platform Token Purchases (MB, GC, PC, PFX, VDX, AXM)

Token purchases are non-refundable once tokens are credited to your account or delivered to the wallet address you provided. Tokens may fluctuate in value and can lose value including going to zero. Not financial, legal, tax, or investment advice. If a purchase is paid but tokens are not credited due to a technical failure, contact support for resolution.

5. Failed Technical Delivery

If we charge you but fail to technically deliver what you paid for — a missing download, an un-minted token, a subscription that never provisioned — we will investigate and either deliver the service or refund the failed portion. Please contact support first so we can reproduce the issue from our side.

Need help? Start with support. Most billing questions are resolved within 24 hours by email. Please reach out before filing a chargeback — chargebacks on services that were actually delivered will be contested with Stripe and may result in account suspension.
Contact Support →

5b. Account Balance (held site funds)

When you add money to your UnlockedMagick Account Balance, Stripe collects the payment. We do not receive or store your card number. Funds are credited only after Stripe verifies the payment as paid. Held funds are for spending on this site. They are not a payout to staff. Public rule: all sales are final. UnlockedMagick may issue a refund at its sole discretion. Filing a chargeback instead of contacting support may freeze the account and the held balance.

6. Chargebacks & Disputes

Chargebacks for services rendered in good faith will be contested. We keep delivery logs, on-chain proofs for minted tokens, and dashboard usage records. Please use Contact Support above before initiating a dispute — most issues are faster to resolve that way. Card networks can still open a dispute; we cannot disable that right. An open dispute suspends purchases and held Account Balance until resolved.

7. How to Cancel a Subscription

8. Changes to This Policy

We may update this policy from time to time. Material changes will be posted here with an updated effective date. The version in effect when you were charged governs that charge.

Contact

Billing questions: GoldenAlien@UnlockedMagick.com. We respond within 24 hours on business days.